Suggestion & Appreciation

All valuable suggestions concerning our management services are welcome. Owners or residents can contact our Concierge or write down your suggestions on comment cards which are available at the Concierge.

House Rules

In order to provide efficient management service, the Estate Manager may make or amend house rules from time to time. Owners and residents are requested to observe these house rules so as to maintain good relationship with neighbours and the pleasant living environment.

Management Fee Deposit

The Management Fee Deposit, which is equivalent to one month of management fees, shall be deposited in an interest bearing bank account. It shall be transferred from the account of previous owner to that of the new owner after re-assignment of property. Therefore, the vendor should recover the deposit from the purchaser accordingly.

Capital Fund

The Capital Fund is established for purchasing facilities such as security system, cleaning and maintenance equipment, etc. It is necessary to facilitate an improvement in living environment as well as day-to-day operations. An amount equivalent to 1 month of management fee was collected from owners upon the execution of assignment of premises. Any surplus of the Capital Fund will be put back into the management fee account.

Decoration Debris Removal Charge

This charge is used for the expenses incurred with removal of fit-out debris and bulky waste during moving-in and fitting out period.

Monthly Management Fees

All owners of The Long Beach are responsible for contributing the management expenses of the property. The calculation of monthly management fees is based on the annual budget covering expenses such as staff costs, payment to security and other related contractors, electricity and water consumption for common areas, costs of repairing and maintaining common areas, lifts and other communal building services, cleaning of public areas and removal of domestic refuses, management accountancy, legal, and other professional consultancy fees, insurance cover against the fabric of the building and third parties insurance, etc. The management fees is due on the first day of each month and the management fees demand note will be posted to your registered local correspondence address provided. Interest will be incurred on outstanding arrears, as according to the terms listed out in the Deed of Mutual Covenant of the estate.

Methods of Payment of Management Fee

Please arrange payment of management fees by post or in person to the Concierge or put into the Suggestion Box at Tower Lobby, on the first day of every month by cheque payable to “Jones Lang LaSalle Management Services Ltd.”.Owners are encouraged to use Autopay for payment of management fees. You can apply by sending a completed direct debit authorization form to your designated bank. Please be reminded that the application process may require 1-2 months. Cash is not an accepted payment method.

Deficit and Surplus

The Management Expenses are on actual disbursement basis. Should the management fees be insufficient to cover the expenditure, owners will be required to pay the deficit proportionally. However, if the sum collected exceeds the expenditure, the surplus will be held on behalf of residents and carried forward to the following financial year.

Change of Ownership

Please inform the Concierge of any change of ownership, otherwise the previous owner will be held responsible for further payment.

Notice Board

Estate notices will be posted on notice boards at the Concierge. Please be reminded that only important or emergency notices will be dispatched in your mailbox.

Owners’Committee

The Owners’ Committee represents owners to communicate with the Estate Manager. The purpose of this committee is to enable residents and the Estate Manager to establish a good relationship and develop a community spirit for the benefit of all residents. Interested residents should contact the Customer Service Office for further details.